Patients may
Rights before, during and after care
- respectful, humane and non-discriminatory treatment
- choice of physician within the organisation’s procedure and availability
- information about health status, methods, risks, alternatives and expected outcome
- voluntary informed consent and the right to refuse intervention
- medical confidentiality and personal-data protection
- access to and copies of medical records under the applicable procedure
- clinically indicated pain relief using available methods
- a representative where provided by law
- complaint to the director, regulator, insurer or court